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Case Study

ADRC Wisconsin

An accessible services directory built for staff and citizens’ needs

Palantir’s style of working — where we’re constantly discussing what’s going to work best, and how we can make it even better — has been fantastic.

Jennifer Getter, Resource Directory Integration Specialist Lead, Wisconsin Bureau of Aging and Disability Resources

The process – just the ability to stay on task, on time, and within budget – has always been a good experience with Palantir.

Val Lopez, Assistant Vice President of Marketing Operations at Baptist Health

The two organizations have been able to work really well together. Palantir did a good job of setting up communication with the Merge team to walk through the technical details of what they needed to deliver. Palantir’s ability to work with an outside development firm like Merge was definitely a plus.

Val Lopez, Assistant Vice President of Marketing Operations at Baptist Health

We can’t say enough good things about Palantir’s work on our project.

Chris Myers, Assistant Director for Digital Strategy at the Ford School, University of Michigan

“The people we’ve worked with at Palantir have built an immense level of trust.”

Jonathan Smith, Digital Marketing Manager at HonorHealth

We’re a collaborative effort. As far as the technology goes for our website, Palantir is extraordinarily helpful. For example, every time our hosting comes up for renewal, we ask if we should stick with our provider. And they’ll tell us whether to stick or change based on all the other ones they used.

Jonathan Smith, Digital Marketing Manager at HonorHealth

“Palantir are accommodating, and they’re definitely flexible. They understand that we have budget restraints, so they’ll try to work within the overall budget we’ve given. They help us think through those situations to get the best result, telling us what is and is not possible.”

Jonathan Smith, Digital Marketing Manager at HonorHealth

Projects like this can be overwhelming, but the Palantir team made it easy from day one. Not only did they listen to our needs and challenges up front, they helped problem solve along the way to ensure we stayed within scope, on budget and on time. We felt in-sync every step of the way with everyone from designers to strategists to developers. We couldn't be more excited about what we created together.

Bryan Gottula, Digital Marketing Manager at Nebraska Methodist Health System

One of the real advantages of working with Palantir is their project management process. Their ability to stick to timelines and identify challenges, opportunities, and milestones is a real strength of theirs.

Val Lopez, Assistant Vice President of Marketing Operations at Baptist Health

We’re a government agency— meaning our processes can get bureaucratic. But Palantir knew how to guide us along, make decisions, and keep moving forward.

Syed Aqueel, Senior Business Analyst & Project Manager, Chicago Housing Authority

Palantir created a task-based navigation and content organization to support the customer journey, which is contributing to a better user experience. The new site is more personalized and engaging for customers.

Mark Lamkins, Director of the Office of Communications at the Wisconsin Department of Employee Trust Funds

Palantir is very good about checking in on what’s working for us. If we switch to a tool, they’ll ask us how it’s going after a few months. They’ve always done a good job at that. And they’re very receptive to criticism about any problems we’re having.

Jonathan Smith, Digital Marketing Manager at HonorHealth

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